Terms of service

GENERAL CONTRACT CONDITIONS.

The purpose of these General Terms and Conditions is to regulate the contractual relationship between PROCOMIVIN, S.L. (hereinafter "the company/entity") and you (hereinafter "the customer/user"), relating to the purchase of products and/or articles through the website www.absolutplay.es (hereinafter "the website"), a domain owned by PROCOMIVIN, S.L., a legally incorporated company, with registered office at C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES, with Tax Identification Number B61249751 registered in the Companies Register of  BARCELONA in Volume 1724, Folio 102, Sheet 34600, Section 8.

I.- PRE-CONTRACTING INFORMATION

If you are under 18 years of age, you may not purchase any products on the www.absolutplay.es website. To purchase any product and/or article on the website, you must be 18 or over.

We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step in the purchasing process. Prior to the start of the purchasing procedure, the company/entity makes these general terms and conditions available to you so that you may save and reproduce them.

We inform you that an electronic archive of these general terms and conditions of business will be produced and accessible to you at all times. All information provided during the purchasing process will be stored by the company and prior to procurement and during the purchasing process, you will be able to access, file and print these general terms and conditions for consultation purposes.

We inform you beforehand of the procedures that you must follow to accept these general terms and conditions. The procedures for purchasing the products offered are those described in these general terms and conditions, as well as the specific ones indicated on the website while browsing, so that you as the client/user declare that you know and accept these procedures as necessary for acquiring and/or purchasing the products offered on the website.

Our products may be purchased in the language of your choice of those available on the website. However, the language in which these general contract conditions are formalised is Spanish.

During the purchasing procedure, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you while browsing must be carried out in accordance with the indications provided on the website. This website displays windows for confirmation of the data provided, which may not allow you to continue with the purchase or contract if the data entered are not in the correct format. Before making a payment, you will be able to view the products selected on the website and the details of your order so that, if necessary, you may change these details. If you detect an error after completing the payment process, you should contact customer service at: 971433300 or at the email address: santaponsa@absolutdreams.es.

By providing your personal data, you give your express consent to processing this personal data for the purpose of purchasing the products on the website.

The online purchase of the products offered by the company/entity through this website is subject to the provisions of these General Contract Conditions.

The purchase of any of the products of the company/entity through the website requires the acceptance of each and every one of the general contract conditions and/or the specific conditions applicable to the products purchased.

These General Conditions are subject to the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and any complementary laws that may be applicable.

If you have any queries, please contact us at the following email address: santaponsa@absolutdreams.es.

II.-  DETAILS OF SELLER.

This website is operated by:

PROCOMIVIN, S.L.

CIF/NIF (Corporate tax ID).B61249751

Address: C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES.

PROCOMIVIN, S.L. sells the products and/or articles offered through the website www.absolutplay.es.

The company/entity has its registered address and/or premises at C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES.

PROCOMIVIN, S.L. is the owner of the domain and the website www.absolutplay.es.

III.-  PURPOSE OF THE CONTRACT CONDITIONS.

The purpose of these contract conditions is to regulate the conditions of sale of the products and/or articles offered by the company/entity on this website. These conditions regulate the contractual relationship for purchasing arising between the company/entity and yourself at the moment you check the corresponding box during the online purchase process.

The characteristics of the products purchased are reflected on the website.

The purchasing on your part of any of the products and/or articles through the website www.absolutplay.es entails the acceptance and subjection to these General Contract Conditions and to the particular conditions that may apply to the purchase of each of the products and/or articles.

The prices applicable to the products and/or articles purchased by you are those indicated on the website on the date of purchase.

All the technical means and requirements needed to access the website and the products and/or articles offered therein shall be the sole responsibility of the user.

Once you have accessed the website, in order to proceed with the purchase of the different products or articles, you must follow all the indications and instructions on the website, completing for these purposes the required contract conditions and other forms established for each product/service/hotel and/or tourist accommodation service, which requires reading and accepting these General Contract Conditions, as well as, where applicable, particular conditions that may be applicable.

IV.-PURCHASING PROCEDURE.

Products and/or articles must be purchased through the specific selection of the product and/or products desired by means of the purchase selection instruments found on the website. Once the purchase request has been selected and verified, you must expressly accept the contract conditions as shown on the website. From the moment of acceptance, you acquire the status of customer/user of the company/entity. We recommend that you read these General Terms and Conditions carefully, and print them on paper or save the document in electronic format.

In order to purchase any of the products on the website, you are required to register your personal and/or professional details. In some cases, you will have to set up a username and password that will allow you to access areas that require prior identification. When you register your personal data on our website, or when you purchase one of our products, your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the product during the selected period and to send you information about products offers similar to those you have purchased that may be of interest to you. At any time, you may modify your customer registration details (address, contact telephone number, email address, etc.).

Purchase procedure:

1.-To purchase a product from the website, you must follow the instructions on the page and select the product and/or article you wish to purchase.

You will be able to view and control the product selected by following the purchase instructions on the website. When selecting the product and/or article on the website, you will be able to view the characteristics of the product and its price. We will also specify whether or not VAT is included in the final price of the product or article selected, and the terms and conditions, including information regarding shipping costs. .

Once the selection of products is complete, you will proceed to payment. Before confirming payment, we will inform you again of the price of the products that you have selected, specifying whether or not VAT is included in the final price of the product or article selected, the contract conditions, including information regarding the delivery date of the product selected, and we will also indicate whether or not there are shipping costs, specifying the amount. In any case, you will be informed of the delivery costs of the product that you have purchased in the event that these are not included in the final purchase price of the product or article selected.

You will also receive information regarding the possibility of applying discounts. At this point you will be able to continue shopping or make the payment and/or contracting.

2.-To make the purchase and payment of the product you will fill in a form with the data requested. The data that are mandatory to proceed with the purchase and payment will be marked with an asterisk. A delivery address will need to be specified.

Once the mandatory personal data of the order and payment form has been implemented, accept the terms and conditions of the order and payment by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of purchasing products on the website by ticking the privacy policy and personal data processing box.

You may also request, by ticking the corresponding box, to receive newsletters and offers from the company/entity. And confirm the billing address.

3.-The form of payment accepted by the company/entity is:


  • Visa
  • Master Card
  • Bank Transfer


4.- The security of its customers is essential for the company/entity [...]. Therefore, in order to protect the transmission of confidential information, the website has a data encryption protocol with an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely. For payment with Visa and Mastercard credit cards, the customer is required to have CES (Secure Electronic Commerce) payment activated. You can tell whether the Secure Electronic Commerce protocol is activated by the VISA "Verified by VISA" and Mastercard "Mastercard Secure Code" logos. In all transactions the system conducts a validation with the issuing bank of the card with which you are paying, asking for a key / PIN / signature / security code that the customer must have, and that together with the card number, expiry date and the 3 digits on the back guarantee the security of the transaction. We call this key / PIN / signature / security code the CES Security Code or CES Secure E-Commerce Code. The customer's credit card details will be absolutely confidential (neither the company/entity nor third parties will be able to access them).

In the event that payment by credit card is refused, the purchase of the service will be automatically cancelled and the customer will be informed of the cancellation by electronic means.

5.- Finally, you must confirm the contracting and/or purchase of the products and/or articles selected.

V. PRODUCTS AND/OR ITEMS. INFORMATION ABOUT THE LEGAL GUARANTEE.

The products and/or items that are sold on the website include a description of their characteristics that is as accurate as possible. This description also includes information about the after-sales services that correspond to the product or service contracted, if such services exist, and about the terms and conditions of said after-sales services.

These products and/or items that are sold on the website are subject to the legal guarantee of conformity governed by Title IV (Guarantees and After-sales Services) of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act). The legal framework governed by said Title IV (Guarantees and After-sales Services) of the TRLGDCU will be that which applies in these cases at all times.


For the purpose of applying these terms and conditions of business, digital service is understood as: a service that enables the customer or user to create, process, store or consult data in digital format, or a service that enables data in digital format uploaded or created by the consumer or other users of that service to be shared or to interact with said data in any other way.

For the purpose of applying these terms and conditions of business, digital content is understood as: the data produced and supplied in digital format.

Conformity and deadline requirements for expressing non-conformity.

The digital goods, content or services that the company/entity delivers or supplies to the customer or user will be considered as compliant with these terms and conditions of business when they meet the subjective and objective requirements stated in Articles 115bis and 115.3 of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act) and that are applicable to these terms and conditions of business provided that the same have been correctly installed or integrated, as the case may be. At any event, a decision on the existence or non-existence of a non-conformity in the digital goods, content or services, and the circumstances in which the same occurs, will be taken according to the provisions of Title IV of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act).

The company/entity will be liable vis-à-vis the consumer for any non-conformity that may exist at the time of delivering the digital product or content contracted. The customer may allege a non-conformity by means of a simple statement to the Customer Care Service of the company/entity, and may use any channel created by the company for this purpose to do so.

Furthermore, it may be the case that the customer or user purchases a product or service from a third-party brand or manufacturer. In such cases, and when the customer or user believes the product to be defective, the latter is also entitled to contact the brand or manufacturer responsible for the product directly in order to know how to exercise their right of legal guarantee over the same during the three years following delivery of said products. To do so, the customer or user must have kept all the information regarding the guarantee over the products.

You are hereby informed that the deadlines provided for by Spanish Royal Legislative Decree 1/2007, of 16 November, will apply to reporting a non-conformity in the product and/or service; i.e. three years from delivery of the item or items. Unless proven otherwise, it will be assumed that any non-conformities reported in the two years following delivery of the item already existed when the item was delivered, unless such an assumption is incompatible with the nature of the item or the scope of the non-conformity. If the non-conformity is reported after those first two years, the consumer/user will be required to demonstrate that the defect was already present in order for it to be covered by the legal guarantee.

In the case of second-hand goods, the deadline for reporting a non-conformity will be one year from delivery of the item or ítems.

You are hereby informed that the deadlines provided for by Spanish Royal Legislative Decree 1/2007, of 16 November, will apply to reporting a non-conformity in the supply of digital content or services; i.e. three years from delivery of the item or items. If it can be demonstrated that the digital environment of the consumer or user is not compatible with the technical requirements of the digital content or services subject to the contract, and provided that the consumer or user was informed about said technical requirements prior to performing the contact, the burden of evidence regarding the non-conformity will fall on the consumer or user.

Furthermore, if any of the products included in the exceptions listed in Article 114.2 of Spanish Royal Legislative Decree 1/2007, of 16 November, are contracted, the provisions of this clause on the legal guarantee of conformity in these terms and conditions of business will not apply.

In those cases justifying application of the legal guarantee of conformity in the purchased products by the customer on the website of the company/entity, the customer may choose between a repair of the product, a replacement thereof, a reduction or refund of the price, or termination of the contract; all the above under the terms and conditions legally provided for in Title IV (Guarantees and After-sales Services) of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act).

In the event that the customer chooses to terminate the contract or reduce the price of the product, any refund that the company/entity must provide to the customer or user due to the price reduction or contract termination will be provided without undue delay and always within fourteen days from the date on which the business owner was informed of the decision by the customer or user to exercise their corresponding right. This deadline for the refund will begin to be counted from the date on which the company/entity received the returned product or the customer provided evidence that the same has been returned. The company/entity will provide the refund using the same payment method as used by the customer or user when purchasing the product unless the parties expressly agree otherwise, and provided no additional cost is incurred for the customer or user.

In those cases where grounds exist for application of the legal guarantee of conformity and the same relates to digital content or services, the customer will be entitled to demand that the same be made compliant unless such action is impossible or implies disproportionate costs, in which case the customer will be entitled to a proportionate price reduction or termination of the contract; all the above under the terms and conditions legally provided in Title IV (Guarantees and After-sales Services) of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act).

In the case of digital content or services, the company/customer will refund all the amounts paid under the contract to the customer or user. Nonetheless, in those cases where the contract provides for the supply of digital content or services in exchange for payment of a price and over a certain period of time, and the digital content or services have been compliant for a period prior to termination of the contract, the company will only refund to the customer or user the proportional part of the price paid corresponding to the period of time during which the digital content or services were not compliant, as well as any part of the price paid by the customer or user as payment on account for any remaining period of the contract in the event that the same was not terminated. The company/entity will provide the refund using the same payment method as used by the customer or user when purchasing the digital content or services unless the parties expressly agree otherwise, and provided no additional cost is incurred for the customer or user.

With regard to the personal data of the customer or user, the company/entity will comply with the obligations applicable under (EU) Regulation 2016/679 (GDPR) and Spanish Constitutional Law 3/2018, of 5 December, on personal data protection and the guarantee of digital rights.

The provisions of Title IV (Guarantees and After-sales Services) of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act) will always apply to the legal guarantee of conformity applicable under these terms and conditions of business.

VI.- PRICE AND AVAILABILITY OF PRODUCTS AND/OR ARTICLES.

The prices applicable to each of the products are published on the website and indicated on each product. The prices of the products are shown in euros.

Before you accept the purchase transaction, the prices of each of the products selected will be clearly specified, as well as the costs that will be applicable to the operation and the promotions or discounts that may be applicable.

The company/entity reserves the right to modify its prices at any time. If there is any change to the sale price, the products will be invoiced according to the price in force at the time of registration of the contract and/or purchase.

For any payment made to the company/entity you will receive an invoice in your name.

For any information on the product purchased, you should contact us by email at santaponsa@absolutdreams.es, indicating your customer/user details in the message subject line.

VII.-  DELIVERY TIMES AND SHIPPING COSTS.

Delivery times will be provided at the time of contracting, and will depend on the selected shipping method. Delivery times will be provided at the time of contracting, and will depend on the selected shipping method.

Shipping costs appear on the website while doing the buying/hiring.

At any event, the delivery deadline will be 30 calendar days from the date of purchase. If the company/entity cannot meet this deadline, you will be notified and, as a consumer and user, you may opt to wait for the contracted product or to request a refund.

VIII. OFFERS.

The offers are duly indicated. The products offered on the website will be available until any modification to it is made, which will be notified one week in advance.

IX.- RIGHT OF WITHDRAWAL.

If you are considered to be a consumer, you are entitled to withdraw from this contract within fourteen (14) calendar days without needing to give a reason.

The withdrawal period will expire at fourteen (14) calendar days from the day on which you or a third party instructed by you other than the haulier took material possession of the contracted products.

You are hereby informed that the right of withdrawal will not apply in cases where you have contracted any of the following products as listed in Article 103 of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act):

  • Products made to the specifications of the consumer and user or clearly personalised. (103.C TRLGDCU)- Sealed products that have been opened upon delivery and cannot be returned for health or hygiene reasons. (103.E TRLGDCU)


To exercise the right of withdrawal, the Customer may use any of the following methods:

  1. By telephone at the number 971433300.
  2. By mail at the address C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES Using the withdrawal form that the Customer must download here, and which can be sent to the email address santaponsa@absolutdreams.es In this case the Customer must state Withdrawal Form as the subject of the email.

Withdrawal form (This form should only be completed and sent if you wish to withdraw from the contract).

For the attention of: PROCOMIVIN, S.L. with personal/company tax code: B61249751, address at: C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES, Tel. no.:971433300, Email: santaponsa@absolutdreams.es

I/we hereby inform you that I/we withdraw from our contract of sale for the following goods/provision of the following item or ítems:

Reference no.

Relating to order no.:

With purchase date

Name of Buyer(s)

Address of Buyer(s)

If the shipping address is different from that of the buyer, you must fill in the following details:

Recipient's name

Recipient's address

Signature of consumer(s) Date

Date

You are also entitled to complete and send the withdrawal form or any other unequivocal statement electronically via our website or e-mail santaponsa@absolutdreams.es. If you opt for this method, we will notify you without delay of our receipt of said withdrawal in durable medium by e-mail.

Obligations for the parties stemming from the right of withdrawal. Returns.

Obligations for the consumer or user

The customer must return the products purchased or deliver them to us directly to (insert the name and address, where appropriate, of the person authorised by you to receive the goods) without undue delay and, at any event, no later than 14 calendar days after the date on which they inform us of their decision to withdraw from the contract. If the goods are returned before the expiry of said period, it will be considered that the customer has complied with the deadline.

The returned order must be delivered together with the delivery note and, where applicable, the invoice issued by the company/entity.

In the event that it is impossible for the customer to return the products regarding which the right of withdrawal has been exercised due to reasons beyond their control, the customer or user will be liable for the market value that the product or goods may have had at the time of exercising the right of withdrawal unless said value is greater than the price at which the same were purchased, in which case, the customer will be liable for that amount.

The customer must pay for the direct cost of returning the products. The customer or user must pay the cost of returning the item unless the product is defective or otherwise incorrect.

The customer or user will be liable for any reduction in value of the products stemming from any handling besides that strictly necessary to establish the nature, characteristics and functional nature of the goods.

Obligations for the company

When the customer or user has exercised the right of withdrawal, the company will be required to refund any amounts paid by the consumer and user without withholding any expenses. These refunds must take place without undue delay and, at any event, within 14 calendar days from the date on which the company was informed of the decision by the customer or user to withdraw from the contract. At any event, we will proceed with said refund using the same payment method as that used by you for the initial transaction, unless you have expressly stated otherwise. Nonetheless, we hereby inform you that, under the provisions of Article 107.3 of Spanish Royal Legislative Decree 1/2007, we will withhold the refund amount until such time as we have received the goods subject to withdrawal or until such time as you send us sufficient evidence of having returned said goods to the address indicated above, whichever of the two situations occurs first.

Furthermore, in the event of a withdrawal, and with regard to the personal data of the customer, the company/entity will comply with the obligations applicable under (EU) Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Spanish Constitutional Law 3/2018, of 5 December, on personal data protection and the guarantee of digital rights.

X. CLAIMS, COMPLAINTS AND QUERIES.

If you are considered to be a consumer, you may contact the Customer Care Service of the company after purchasing one of our products or services with any query, incident, complaint or claim by writing an e-mail to: santaponsa@absolutdreams.es.

A telephone number 971433300 is also available for the same purposes and you are also entitled to lodge a complaint or claim in writing to the address C/ ARAGÓN Nº27 BAJOS 07005 PALMA DE MALLORCA, BALEARES.

Official claims and complaints forms are available to consumers and can be found via the following link: https://caib.es/sites/consumidor/es/full_de_reclamacions_i_cartell_informatiu/archivopub.do?ctrl=MCRST19ZI337329&id=337329 on the website at https://caib.es/sites/consumidor/es/full_de_reclamacions_i_cartell_informatiu/ or by requesting one by e-mail.

Once we have receive your claim or complaint, we will send you confirmation of receipt including a reference number for the claim or complaint you have lodged. We undertake to respond to any complaint or claim you lodge with us as quickly as possible and always within one month of the date on which the claim was lodged.

To lodge a claim or complaint, you may also make use of any of the official claims forms available to you from the competent authorities at the municipal or regional consumer affairs office that corresponds to your home address.

In the event that you are not satisfied with our response to your claim, as a consumer you are entitled to contact and lodge a complaint or claim with the corresponding authorities that oversee consumer affairs and consumer information, which can be contacted via the links below:

Local level: https://cidoc.consumo.gob.es/directorio-mapas/oficinas-municipales-informacion-consumidor

Regional level: https://www.dsca.gob.es/es/consumo/cooperacion-institucional/organismos-autonomicosconsumo

National level: https://consumo.sede.gob.es/procedimientos/index/categoria/1426/language/es_ES

EU level: https://portal-cec.consumo.gob.es/

The company/entity informs the customer that it is not adhered to any alternative consumer dispute resolution scheme or consumer arbitration system, nor is it required under any regulations or code of conduct to participate in such a procedure before a specific entity.

This clause does not apply if you are considered to be a company or freelance professional, unless you are considered to be a consumer under the terms stated in Article 3.1. of the TRLGDCU [Consolidated Text of the Spanish General Consumer and User Protection Act].

  1. COMPANIES OR FREELANCE PROFESSIONALS.

If you contract as a freelance professional or business owner, none of the provisions of Spanish Royal Legislative Decree 1/2007, of 16 November, approving the Consolidated Text of the Spanish General Consumer and User Protection Act (TRLGDCU), will apply to this contracting process unless you are considered to be a consumer under the terms stated in Article 3.1. of the TRLGDCU.

Furthermore, in this case, if you are considered to be a company or freelance professional in this contracting process, the two parties accept the competent Courts and Tribunals for the resolution of any issues that may arise or actions that may be taken as a result of providing the website service and the services and content thereof, as well as for the interpretation, application, compliance or non-compliance with the content of these general terms and conditions of business given that, in such cases, the consumer and user protection regulations do not apply.

  1. ENTERING INTO THE CONTRACT.

Contracts shall be deemed entered into and produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or mercantile regulations. If you are a consumer, it will be understood that this contract is entered into at the place where you have your primary residence. If you are a professional or business owner, it will be understood that this contract is entered into at the location of the registered address and/or premises of the company/entity.

  1. AMENDMENT.

The company/entity reserves the right to amend or replace these contracting terms and conditions in the event of new economic, commercial or regulatory circumstances and/or extraordinary circumstances that affect the sale of the product and/or provision of the service and/or aspects related thereto that justify any such amendment to these terms and conditions. Any unilateral amendments to these terms and conditions on justifiable grounds will not, under any circumstances whatsoever, affect the contracting terms and conditions governing those products, services or promotions that may have been accepted prior to such amendments.

  1. LIABILITY REGIME.

The company/entity will not be liable for problems due to lack of access or problems inherent to Internet connectivity or electricity networks when the causes are beyond its control or could not have been foreseen by the parties, or that, if foreseeable, the company/entity makes all reasonable efforts to avoid them or they are considered acts of god or force majeure.

The company/entity accepts no liability whatsoever for any delay to the performance of its obligations or failure to perform the same in the event that such non-compliance stems from a situation of force majeure, in accordance with the provisions of Article 1,105 of the Spanish Civil Code. Such circumstances will be communicated to the other party as soon as possible. The agreed delivery times will be extended for at least the period of time during which the situation of force majeure existed. If the situation of force majeure persists for more than three (3) months, either of the parties may terminate these contracting terms and conditions.

  1. PROTECTION OF INTELLECTUAL PROPERTY.

PROCOMIVIN, S.L. is the owner of the domain and the website www.absolutplay.es. The trademark is duly registered in the name of PROCOMIVIN, S.L. Likewise, the website www.absolutplay.es including, but not limited to, programming, editing, compilation, designs, logos, text and / or graphics, is the property of PROCOMIVIN, S.L. , and is protected by national and international intellectual and industrial property law. Therefore, the holder of the rights expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorisation to this effect.

Access by the user to the website does not grant the user any ownership rights over the same. PROCOMIVIN, S.L. shall take legal action as provided by law against those who knowingly and without authorisation carry out any of the aforementioned acts.

  1. INFORMATION ON BUSINESS REVIEWS.

Pursuant to the provisions of Article 20 of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act), you are hereby informed that the company/entity cannot guarantee that the reviews published on the website or on our social media profiles have been written by customers or users who have used or contracted our products or services.

XVII. APPLICABLE LAW AND JURISDICTION.

These general conditions shall be governed by and interpreted in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the competent Courts and Tribunals for any questions that may arise or actions that may be brought as a result of the provision of the website service and its services and contents, and regarding the interpretation, application, fulfilment or non-fulfilment of the provisions of these general conditions. If the user is considered to be a consumer, the competent Courts and Tribunals will be those as provided for in the provisions of current legislation governing consumer protection. In this case, the competent tribunal is the one corresponding to the home address of the consumer or the location where the obligation must be fulfilled.

XVII. PERSONAL DATA

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, you are provided with the following information on how your personal data is processed: RESPONSIBLE / MANAGER: PROCOMIVIN, S.L. Fiscal ID code: B61249751 Address: C/ ARAGÓN Nº27 BAJOS, CP: 07005 PALMA DE MALLORCA Telephone: 971433300 Email address: santaponsa@absolutdreams.es. DATA PROTECTION OFFICER: CONTACT: / http: //www.protecmir.com / E-MAIL: protecmirlegal@protecmir.com. PURPOSE: At PROCOMIVIN, S.L., we process the information that you provide with the purpose of selling the products contracted, invoicing for said products and managing the sending of marketing information and surveys. We will develop a commercial profile based on the information provided in order to be able to offer you our services in accordance with your interests. No automated decisions will be made based on this profile. The personal data provided will be retained for the duration of the commercial relationship and as long as no request has been received to delete the same by the interested party, for a duration of 5 years from the last time you contract and/or purchase anything. In any event, your personal data will be retained while they remain useful for the purpose indicated, and in any event for the legally established periods and for the time needed to address any possible liabilities resulting from said processing. LEGAL BASIS: Personal data processing is based on the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into the contract, and in any event you have given your consent for your personal information to be processed for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1. A. B) and Organic Law 3/2018 of 5 December (Data Protection and Guarantee of Digital Rights: LOPDPGDD). Articles 20 and 21 of the Information Society Services Act 34/2002, for the use of telecommunications to send commercial offers, shall apply. While the prospective offer of products and services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase of any product and/or service under any circumstances. The personal data must be provided, otherwise the service requested and/or the product sold and/or the requested offer cannot be provided. Consent must be provided in order to be able to make prospective offers and send you commercial information. RECIPIENTS: No personal data will be shared with any third party not connected to the company, unless it is a legal requirement to do so. However, you are informed that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Data Controller company. In addition to the above, the company may share or communicate personal data in order to meet its obligations with public administrations when required to do so by law. No data is expected to be transferred to third countries. RIGHTS: Interested parties have the right to obtain access to their personal information, as well as to request that any inaccurate data be rectified or, where appropriate, to request the removal of said data when, among other reasons, the information is no longer needed for the purposes for which it was obtained. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the purpose of filing or defending complaints. Additionally, and for purposes related to their particular situation, interested parties may oppose the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have stated their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, the parties concerned may write to PROCOMIVIN, S.L. at C/ ARAGÓN Nº27 BAJOS, CP: 07005 PALMA DE MALLORCA, enclosing a copy of a document accrediting their identity (national identity document), or email santaponsa@absolutdreams.es. You have the right to file a complaint with the Regulatory Authority: The Spanish Agency for Data Protection (www.agpd.es). Origin of personal data: the data subject.

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